Privacy Policy

We collect information you provide directly — such as your name, email address, and organization details when you create an account, request a directory listing, or contact us. Treatment providers using our clinical tools may submit additional operational data governed by a separate business agreement.

We also collect limited technical information automatically, including your device type, browser, pages visited, and referring source, to understand how the platform is used and to improve it.

We use the information we collect to operate and improve the directory, respond to inquiries, provide and secure provider accounts, measure site performance, and communicate important service updates. We do not sell your personal information.

We use cookies and privacy-conscious analytics to measure traffic and improve your experience. You can accept or decline non-essential cookies using the banner shown on your first visit, and you can clear cookies at any time through your browser settings. Declining does not affect access to the public directory.

We apply healthcare-grade safeguards — including encryption in transit, role-based access controls, and audit logging — to protect information handled through the platform. Clinical data submitted by treatment providers is managed under HIPAA-aligned controls.

You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal and contractual retention requirements. To exercise these rights, contact us using the details below and we will respond promptly.

Questions about this policy or your data can be directed to [email protected] or through our contact page. If you are in crisis, the SAMHSA National Helpline is available 24/7 at 1-800-662-4357.